Privacy policy

Privacy Policy – Olivia Jaine

Effective Date: March 15, 2026

At Olivia Jaine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

A. Personal Information You Provide

  • Name, email address, phone number, and billing/shipping addresses

  • Payment information (processed securely via Shopify or third-party payment processors)

  • Account login credentials if you create an account

B. Automatically Collected Information

  • IP address, browser type, device information, operating system

  • Pages you visit, links clicked, and other usage analytics

  • Cookies and similar tracking technologies

C. Information from Third Parties

  • Social media platforms, marketing platforms, or analytics providers if you interact via those channels

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders, including shipping and returns

  • Communicate with you regarding your orders, promotions, or updates

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. However, we may share information in the following circumstances:

  • Service Providers: To process payments, ship orders, manage email communications, or perform analytics

  • Legal Requirements: To comply with laws, respond to lawful requests, or protect our rights

  • Business Transfers: In the event of a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your information.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and similar tracking technologies to:

  • Analyze website traffic and user behavior

  • Personalize your shopping experience

  • Improve website performance and security

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that we cannot guarantee absolute security.

6. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

7. YOUR RIGHTS

For U.S. Customers:

  • You may request access to, correction of, or deletion of your personal information

  • You may opt out of receiving promotional communications at any time

For California Residents (CCPA):

  • You have the right to request disclosure of the personal information collected

  • You may request that your personal information not be sold (we do not sell it)

  • You may request deletion of personal information, subject to legal exceptions

For EU Residents (GDPR):

  • You may request access, correction, or deletion of your personal data

  • You may object to processing or request restrictions on processing

  • You may withdraw consent at any time

To exercise any of these rights, please contact us at yvette.cherry@oliviajaine.com.

8. THIRD-PARTY LINKS

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. CHILDREN’S PRIVACY

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will delete it promptly.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. Your continued use of our website after changes are posted constitutes acceptance of those changes.

11. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: yvette.cherry@oliviajaine.com
Mailing Address: 4020 Spring Meadow Cres. Chesapeake, VA 23321